shipping & payment information
Shipping
We deliver worldwide.
No shipping to: North Frisian, East Frisian Islands
No courier trips.
Delivery to a packing station or post office box is not possible.
Delivery by forwarding agency after consultation.
Your home or company address can be selected as the shipping address.
Shipping costs
Including VAT.
Shipping costs are determined according to weight and destination country.
Deliveries non-EU: additional duties and fees may apply.
Delivery times
DE:
The estimated delivery time is 2-3 working days.
Abroad (EU, non-EU):
The estimated delivery time is 3-10 working days.
Please note that there will be no deliveries on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you.
In this case, the delivery time is determined by the article with the longest delivery time.
We are not liable for any delays caused by parcel services or customs authorities.
Cancellation
It may be possible to cancel/change your order as long as it has not yet been sent.
Please contact us
Phone: 4971578138600
Mail: info@kn-dienstleistungen.de
Return
Sometimes a product does not meet your own expectations.
If this is the case with you, you can send the goods back to us within 14 days.
1. Please include completed return bill with your return shipment
2. The goods must be returned in the same condition in which you received them.
Therefore, please ensure that the goods are adequately protected.
We care about the environment.
Therefore please use the outer packaging in which you received the goods for the return.
3. Send your return only to:
KN (Karl Neff) Dienstleistungen
Neuer Weg 14
71111 Waldenbuch
Germany
Payment options
You have the following options for payment
- PayPal
- Credit card
- Prepayment
The payment options PayPal and Credit card are processed by payment service provider PayPal.