revocation

Right of withdrawal for consumers

A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.

Right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

To exercise your right of withdrawal, you must contact us - KN (Karl Neff) Dienstleistungen, Neuer Weg 14, 71111 Waldenbuch, phone:  4971578138600, mail: info@kn-dienstleistungen.de -  by means of a clear statement (e.g. a letter or email sent by post) of your decision to withdraw from this contract.

You can use the attached model withdrawal form for this purpose, but this is not mandatory.

download sample withdrawal

Contact:

KN (Karl Neff) Dienstleistungen

Neuer Weg 14

71111 Waldenbuch

phone:  4971578138600

mail: info@kn-dienstleistungen.de

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal

period has expired.

Consequences of the withdrawal

As soon as we have received and accepted your cancellation and the returned goods, we will immediately reimburse you for all payments that we have received from you.

Including delivery costs (with the exception of the additional costs that result from the fact that you have chosen a method of delivery other than standard delivery).

For the reimbursement, we will use the payment method you used for payment.

You must return the goods to us immediately and at the latest within 14 days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of 14 days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to consumers who do not belong to any member state of the European Union at the time the contract is concluded and whose sole residence and delivery address are outside the European Union at the time the contract is concluded.